President & General Manager

We are seeking an experienced President & General Manager to lead the growth and operations of an expanding open-access fiber network in the Memphis market.

Reporting directly to the CEO, this executive will have overall responsibility for market performance, including P&L, commercial growth, capital deployment, construction, network operations, customer experience, and community relationships.

The ideal candidate is a proven telecommunications, broadband, infrastructure, or technology executive who combines strong operational leadership with a commercial mindset and the ability to manage a complex, cross-functional organization.

Key Responsibilities

• Own overall market performance, including revenue growth, EBITDA, operating expenses, capital investment, budgets, and KPIs.
• Develop and execute the market’s commercial strategy, including ISP partnerships, subscriber growth, strategic relationships, and expansion opportunities.
• Provide executive oversight of fiber construction, network operations, field operations, and customer experience.
• Oversee major capital projects, ensuring deployments are completed safely, on schedule, and within budget.
• Build strong relationships with municipalities, public officials, regulatory agencies, community organizations, and other local stakeholders.
• Lead and develop a cross-functional leadership team spanning Construction, Network Operations, Commercial/Sales, and Customer Experience.
• Serve as the primary liaison between the Memphis operation and corporate leadership.
• Present market performance, growth initiatives, risks, and investment priorities to executive leadership and the Board.
• Oversee key vendors, contracts, regulatory requirements, and operational processes.

Qualifications

• 15+ years of leadership experience within telecommunications, fiber broadband, infrastructure, utilities, technology, or a related industry.
• Demonstrated experience with full P&L responsibility and significant revenue and/or capital budgets.
• Strong commercial background with a track record of driving revenue growth and operational performance.
• Experience overseeing fiber infrastructure, network operations, construction, or major capital programs.
• Strong relationships and experience working with municipalities, public agencies, and community stakeholders.
• Executive-level leadership, communication, financial, and organizational skills.
• Experience with open-access fiber, FTTH, municipal broadband, permitting, rights-of-way, or public-private partnerships strongly preferred.
• Memphis-area relationships and market knowledge are highly desirable.

Code: 245